Shipping & Returns Policy

Shipping Policy

Small and medium packages are delivered directly to your door or to your entrance, in the case of apartment buildings.

Shipping charges are based on our shipping partner's rates (Canada post/Fedex) and delivery locations. Additional shipping charges not calculated with the initial order may apply. Bambino Furniture will try it’s best to provide the best rate possible in the market.

Shipping rates for over-sized items, or shipping to rural areas, etc. are calculated manually and are case by case. For more information on our shipping policy/conditions or to inquire about more options please contact 514-703-9364 or bambinofurniture@gmail.com

Out of Delivery Area 

An "Out of Delivery Area" delivery is a delivery destination considered to be near or exceed the boundaries of Bambino Furniture's serviceable area. We will continue to add more shipping locations and options. At the moment we do not offer and delivery to PO Boxes. Bambino Furniture offers delivery to most provinces within Canada. However, certain areas within Canada such as Yukon, Northwest, Territories, Nunavut and the postal codes listed below may not be serviceable by our delivery service.

If you reside within a non-serviceable area, you will be informed that the order will not be fulfilled. You will not be billed for the order.

Please verify below if you are in the “Out of Delivery Area” and excluded from our serviceable area.

Damaged Products

It is our clients responsibility to inspect all products for any damages or manufacturing defect upon receipt of their order.

If you are receiving furniture from Bambino Furniture and you noticed an item is damaged, please make sure to mark that on the delivery slip and invoice

Please contact our web department team at 514-703-9364 or bambinofurniture@gmail.com within one working day and advise us about of the damages. Bambino Furniture will follow up from there.

In-Store Pick Up

You can place an order online and request to have the item picked up on store. During check out, please chose the pick-up in store option.

For any questions, please contact the web department and they will advise you when the product will be available at the requested location. You can contact our web department at 514-703-9364 or bambinofurniture@gmail.com

Bambino Furniture reserves the right to cancel any order due to unauthorized, altered, or ineligible use of a discount.

Bambino Furniture reserves the right to cancel and/ or not ship an order at any time.

Return Policy

You need to check the condition of goods purchased once you received your order. Item must be in original packaging and in its original condition. Refunds will be made on the payment method used for the purchase. Please keep in mind that certain items are final sale and we do not accept returns on for safety and hygienic purposes. These items include but are not limited to Car seats and Car Seat Bases, Breast pumps and accessories, Teethers and Pacifiers, Feeding items, Mattresses, Care products, Bathroom Items, and Furniture (because it is a special order).

Bambino Furniture returns that required a scheduled delivery must be initiated within 7 days of being delivered. These items will also be subject to additional transportation costs.

Returns of other furniture requiring an estimated delivery time can be returned within 30 days of the shipping date.

Please note, furniture cannot be returned if assembly has been attempted.

The original shipping charges are not refundable in any cases for a return or an exchange.

To return or exchange a product purchased online, there are two options available:

  1. You can return the item in store, to avoid shipping charges. Please have on hand the required documents and the item in its original packaging.
  2. You can return the item by mail. Note that you must first complete the return and exchange form for online purchase. You must pay the shipping charges for any item returned by mail.

Cancellation Policy

In order to process your calculation request on time, and before the item is shipped, we need to receive the cancellation within one working day from the time of order.

If you have any questions regarding our cancellation policy, please contact our web department at 514-703-9364 or by email at bambinofurniture@gmail.com

 

*Non-serviceable area (ODA)

Alberta: T0H, T8S, T0G, T0A, T0P

British Columbia: V0W, V0C, V0T, V0J, V8J, V0V, V8G, V8C, V0T, V1J, V1G, V0E, V0B

Manitoba: R0B, R8N, R8A, R9A, R0L

Newfoundland & Labrador: A0P, A0R, A2V, A0K, A0A, A0H

Nova Scotia: B0E.

Ontario: P0V, P9N, P8T, P8N, P0W, P0Y, P0X, P9A, P0T, P0L, P5N, J0T

Québec : G8P, G0V, G0W, G0T, G0H, G0G, G5B, G0C, G4X, G0C, G0J, G5J, G4W, G0E, G5H, G0K, G5R, G0L, G5T, G5A, G8M, G8J, G8L, G8K, G8H, G8N, G7P, G7B, G7N, J1T, J0A, J1Z, J5V, J3T, J6E, J0R, J8C, J0T, J0K, J9L, J9E, J0X, J0W, J0M, J0Z, J9P, J0Y, J9P, J9T, J9Z, J0T

Saskatchewan: S0M, S0J, S9X, S0P, S0E, S0L, S0N, S4H, S0C, S4A